Usb Redirector Customer Module 1.9.7
HKLM\Software\Eltima\USB Redirector\Customer\ServerList "server1"="192.168.1.100:32000"
Locate the device in the list inside the Customer Module interface. Select the device and click the or Redirect button.
| Feature | v1.9.7 (Classic) | V2 (Current) | |---------|------------------|--------------| | | Requires public IP + manual port forwarding | Cloud‑based, works behind NAT without public IP or port forwarding | | Security | Basic TCP/IP (could use VPN) | TLS 1.3 end‑to‑end encryption | | Customer Connection | Uses technician’s IP address | Uses a simple Technician ID (no IP addresses) | | Customisation | Available on request | Custom Customer Module with your logo and technician ID integrated | | Licensing | One‑time purchase (discontinued) | Monthly or yearly subscription, per number of concurrent customers | | Operating Systems | Windows XP – Windows 10 | Windows 11, Windows 10 (32/64/ARM), Windows Server 2022/2019/2016/2012 | | Number of devices per customer | Up to 3 simultaneously | Up to 3 simultaneously | usb redirector customer module 1.9.7
Authentication was hardened. Instead of relying solely on IP-based access, v1.9.7 supports for mutual authentication between the Customer Module and the USB Redirector Server.
Only connect to trusted technician IP addresses. Instead of relying solely on IP-based access, v1
. In automotive diagnostics, for example, a technician in a different city can plug an OBD-II scanner into a local laptop running the Customer Module, allowing a master mechanic miles away to "see" the car's data as if it were plugged into their own machine. Similarly, in the software development world, it allows for the remote use of expensive hardware security keys (HASP dongles), reducing the need for shipping physical hardware back and forth. Conclusion
A common use case for USB Redirector Customer Module 1.9.7 is for Samsung, Nokia, and Xiaomi phones. The process mirrors the steps above: In automotive diagnostics, for example, a technician in
USB Redirector Customer Module 1.9.7 exemplifies the move toward decentralized hardware management
The connection between the customer's machine and the technician is secure. Because the customer initiates the connection using the module, they maintain control over which devices are shared and when. 2. No Administrative Privileges Required
This article will explain how it works, walk through a complete connection setup, cover troubleshooting, and examine its modern successor, USB Redirector Technician Edition V2, to help you decide how to proceed with legacy or current remote USB maintenance.