Leave the battery out to fully drain the backup capacitors.
While unlikely on newer models due to security standards, older Hi Sharp systems may still be running with default credentials. admin Password: (Leave blank) Password: 12345 Password: admin Password: 000000 Pro Tips for Securing Your DVR Once you have regained access, ensure you are protected:
The software will output a temporary 6-digit or 8-digit numeric password. Enter this code into the local DVR login prompt.
If the DVR is new or has been recently factory reset, try the manufacturer's default credentials: admin Default Password: 123456 Alternative: Some older IP tools use Admin / Admin . 3. Hardware Reset (Internal Battery)
Use a Phillips screwdriver to remove the outer casing screws of the DVR box and slide off the top cover.
page. While primarily for locating cameras, it is often the first step in identifying the necessary device information for a support-led reset. "Super Password" Tools (Legacy Models)
Look at the live grid view on your monitor. Note the exact displayed by the DVR system. It must match the system's internal clock perfectly, not your smartphone or current calendar date. Step 2: Access a Super Password Calculator
On newer Hi Sharp DVRs connected to a monitor:
Remove the screws on the side or back to access the motherboard. Remove Battery: Locate the small silver CR2032 button battery and carefully remove it for 30–60 seconds.
If answered correctly, the system will prompt you to type a brand-new password immediately. Using the QR Code Reset
Open your smartphone's camera or the specific mobile surveillance app used to view your cameras (such as XMeye or a proprietary Hi Sharp app). Scan the QR code displayed on the monitor.
Open the app and select the "Hi Sharp", "Meytech", or "General DVR" option.
Before doing this, unplug the power supply to the DVR.
The technical team will generate a specialized code based on the dynamic code, which you can use to set a new, permanent password. Method 2: The Physical Reset Method (Reset Button)
If official support is unavailable (e.g., the company went offline or your DVR is very old), you can perform a hardware reset. This will wipe all passwords, network settings, and user preferences, but unless you also format the hard drive.
For those who prefer a software-based approach, there are several tools and apps that can help generate a temporary password or guide you through a reset.
