The is a critical software utility for users of the original Kingston-era HyperX Cloud II headset . While newer versions of the headset often use the HyperX NGENUITY software for updates, the Rev 0010 standalone file remains the definitive solution for older units to ensure system compatibility and performance. Why You Need Firmware Revision 0010
The primary reason for the "0010" update was to enable volume control and 7.1 surround sound functionality when the USB sound card is used with a PS4.
The HyperX Cloud II relies on a USB audio control box to deliver 7.1 virtual surround sound. The firmware inside this control box dictates how the hardware communicates with your operating system. Revision 0010 was specifically deployed to resolve major device dropping issues and to introduce official compatibility extensions for the PlayStation 4 and PlayStation 5 consoles.
: Keeping your Cloud II updated ensures the best audio processing and bug fixes. File : HyperX_Cloud_II_Firmware_Updater_Rev_0010.exe What it does : Primarily adds full PS4 console support.
: The interface displays your current version versus the "0010" update. Click Update to begin. hyperxcloudiifirmwareupdaterrev0010 exe file 2021
Plug the USB control box directly into a USB 2.0 or USB 3.0 port on a Windows PC. Avoid using external USB hubs or front-panel pass-through ports, as they can cause data drops during flashing.
If your headset works perfectly out of the box, you generally do not need to update the firmware.However, you should seek out the Rev 0010 installer if you experience any of the following issues:
The HyperX Cloud II Firmware Updater Rev.0010.exe file is a utility designed to update the firmware of the HyperX Cloud II gaming headset. By following the steps outlined above, you can successfully update your headset's firmware to improve performance, stability, and functionality. If you encounter any issues, refer to the troubleshooting tips or contact HyperX support for assistance.
The Rev_0010 firmware is a snapshot of the HyperX Cloud II's history, marking a key moment when HyperX expanded its reach to the PlayStation 4 platform. It serves as the foundation for understanding how subsequent firmware updates, such as the 4.1.0.3 version for HP models, were built upon to support newer hardware and features. The is a critical software utility for users
The firmware update only applies to the USB sound card control box. Do not connect the headset via 3.5mm directly to the PC for this update.
If your microphone is dead, this firmware often resurrects it without requiring a brand-new headset purchase.
Because HyperX transitioned ownership from Kingston to HP, many original download subdomains are deprecated. This has led to third-party hosting sites redistributing the executable file.
: Plug the dongle directly into a motherboard USB port. Avoid using USB hubs or front-panel ports, as power fluctuations can "brick" the device during an update. How to Install the Update : Locate the official hyperx_cloud_2_firmware_updater_rev_0010.exe from the official HyperX Support page The HyperX Cloud II relies on a USB
Right-click the .exe file and select "Run as administrator." Alternative: HyperX NGENUITY Software
If you have confirmed your headset is a legacy Kingston model and requires this specific firmware tool, follow these steps precisely to avoid corrupting the device. Step 1: Physical Setup Unplug the 3.5mm jack from the USB control box. Disconnect the USB control box from your PC.
Do not use rev0010 on newer Cloud II headsets (2020+, especially the wireless Cloud II or “Cloud II Core”). It may brick the USB dongle.
Otherwise, download the latest firmware via HyperX Support or use from the Microsoft Store.
In later years (2022-2025+), HyperX moved toward using their for managing firmware updates. While the 0010.exe is a standalone tool, newer headsets and later iterations of the Cloud II may be updated automatically through the NGENUITY app, which detects the device automatically upon connection. Summary Checklist Requirement Firmware Target Rev 0010 (2021) Connection Must use USB Sound Card Final Step Unplug/Replug USB (Power Cycle) Best Utility Standalone Updater / NGENUITY