If the IME driver is malfunctioning, ACPI cannot communicate with the processor.
: Model 58 introduced RdRand , a dedicated digital random number generator implemented directly on the silicon die for cryptographically secure encryption keys.
This ID is shared across several popular Ivy Bridge CPUs released around 2012–2013, including: Intel Core i7-3770K Mobile (Laptops) Intel Pentium 2117U : These CPUs usually feature integrated Intel HD Graphics 4000 HP Support Community How to Fix "Unknown Device" Issues
[ Device Manager ] └─► ⚠️ Unknown Device └─► Properties ─► Details ─► Hardware IDs ─► ACPI\GenuineIntel___Intel64_Family_6_Model_58 acpi genuineintel---intel64-family-6-model-58
This string identifies a computer processor manufactured by Intel. Specifically, it refers to the processor family. These CPUs were released in 2012 and were the first to use Intel’s 22nm manufacturing process.
You likely encountered this technical string in one of the following places:
This is the vendor identifier string. It tells the operating system that the CPU was manufactured by Intel Corporation. (Historically, competitor AMD uses the string "AuthenticAMD"). If the IME driver is malfunctioning, ACPI cannot
If you are currently troubleshooting a specific crash, let me know:
In /proc/cpuinfo or dmesg you might see:
Unstable voltage is a prime trigger for GenuineIntel crashes. In the BIOS, select . Specifically, it refers to the processor family
: This specific hex code identifies the Ivy Bridge lineup. These were the first chips to use the 22nm manufacturing process and "3D" Tri-Gate transistors. Common Contexts
If a corrupted Windows core driver ( acpi.sys ) is causing the issue, you can repair it using built-in command-line tools. Type cmd into the Windows search bar. Right-click and select Run as administrator . Type the following command and press Enter: sfc /scannow Use code with caution.
| Product Line | Example Models | Core/Thread Config | Market Segment | | :--- | :--- | :--- | :--- | | | i7-3770, i7-3770K, i7-3840QM | 4 Cores / 8 Threads | Desktop / High-Performance Laptop | | Core i5 | i5-3210M, i5-3320M, i5-3570K | 2-4 Cores / 4 Threads | Mid-Range Desktop / Laptop | | Core i3 | i3-3110M, i3-3220 | 2 Cores / 4 Threads | Entry-Level Desktop / Laptop | | Pentium | Pentium 2020M, G2030 | 2 Cores / 2 Threads | Budget Desktop / Laptop |
What (if any) accompanies this identifier? What motherboard model are you using with this processor?