Samsung engraves this specific address on the back glass of devices manufactured for the European Economic Area (EEA). Devices made for the UK often list a Yateley address instead.
While the hardware may be manufactured in countries like Vietnam, South Korea, or India, Samsung uses the Dublin PO Box 12987
The PO Box is part of Samsung’s official logistics for warranty repairs. However, the term “IMEI fixed” alongside it raises serious red flags because: samsung po box 12987 dublin ie imei fixed
The phone may be updated to the latest available version. FAQs Regarding Samsung IMEI Repairs
This is also normal. Certain regional carrier mandates or specific EU country regulations require the factory to laser-etch the IMEI and Serial Number (S/N) directly onto the lower back matrix. Resolving and Fixing IMEI Issues on Dublin-Marked Devices Samsung engraves this specific address on the back
PO Box 12987, Dublin, IE is the official European Union regulatory and mailing address for . If you see this address on the back of your Galaxy device or on a repair ticket, it indicates that your device is a European-market model or that its official regulatory point of contact is Samsung's regional headquarters in Ireland.
In official Samsung service terms, “fixed” means restoring the original, legal IMEI assigned to that specific device’s hardware. It is not changing IMEI to bypass blacklists (which is illegal in most jurisdictions, including Ireland/EU). However, the term “IMEI fixed” alongside it raises
If you have spotted the address on your packaging or documentation, it is simply Samsung's official European correspondence address for compliance and corporate affairs. It is not an intake center for broken devices or IMEI repairs.
[Device Arrives at PO Box] ➔ [IMEI Scanned] ➔ [Linked to Repair Ticket] ➔ [Status Tracking Begins] Why the IMEI Matters for Your Repair: