Once installed successfully, the device should appear under as:
(Qualcomm Gobi2000). However, you can often get it working by using the last available Windows 7 driver and installing it in Compatibility Mode HP Support Community Recommended Installation Method Download the Windows 7 Driver : Download the official HP un2420 Driver (sp53068) HP Support site Use Compatibility Mode Right-click the downloaded file and select Properties Compatibility
Find the correct driver (UPD = Universal Print Driver? or you likely mean “Update”/“Unified” driver):
Use the HP SoftPaq sp53068 Link to download the package directly. hp un2420 mobile broadband module driver windows 10 upd
Scan any downloaded driver with antivirus before use.
Open (right-click the Start button and select it).
It is crucial to have realistic expectations. The HP un2420 is a 3G (HSPA) module from a bygone era. Even with a working driver, you will not get 4G LTE speeds. The driver primarily enables basic modem functions and the NMEA (National Marine Electronics Association) port for GPS functionality. Once installed successfully, the device should appear under
If AT commands work, the driver is installed correctly.
After install, the device should appear under as “Qualcomm Gobi 2000” or similar.
If the manual method doesn't work or you prefer a more automated approach, third-party driver databases often have versions validated for Windows 10/11. Scan any downloaded driver with antivirus before use
Paste them directly into the root folder where the Qualcomm boot application resides (usually C:\Program Files (x86)\HP\HP Connection Manager\ or the folder containing GobiImgDl.exe ).
If the "Cellular" option does not appear in your Windows 10 Network settings, the hardware may be disabled at the system level.
was built during the Windows 7 era . HP’s official stance is that these notebooks are not supported beyond Windows 7, meaning no dedicated Windows 10 installers exist on the HP Support site . When you try a standard installation, it often fails because the installer doesn't recognize the newer operating system. 2. The Solution: Compatibility Mode